Tekne Ltd, is a company registered in the UK

We are committed to protecting and respecting your privacy.

This policy applies to your use of;

The Tekne Website and/or Mobile Site.

Any of the services accessible through the use of the website or mobile site or any other currently existing and approved methods of access. 

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how it will be used as you access our site.

For the purpose of EU data protection law including the General Data Protection Regulation (GDPR) we are the data controller.

INFORMATION WE COLLECT FROM YOU

We may collect and process the following data about you:

Information you give us (Submitted information): 

• You may give us information about yourself by filling a form on the website, or by corresponding with us (for example, by e-mail). This includes information you may provide when you subscribe to any of our Services, enter a competition, promotion or survey, or when you report a problem with our site or service. The information you give us may include your name, address, e-mail address and phone number or any such information provided within any form(s) or emails which you may send to us.
• If you contact us, we may keep a record of that correspondence for the purposes of helping you with your enquiry and any subsequent enquiries or works undertaken.

Information we receive from other sources (Third Party Information): 

• We work with third parties (including, for example, business partners, payment and delivery services, analytics providers and search information providers). 
• This information is usually in the form of Cookies (see below) but also extends to companies who provide us with information for the purposes of business administration.

Your data is of upmost importance to us, and we will do everything we can to keep your information private. It is our policy to keep all information shared with us private at all times.

COOKIES

We may use cookies to distinguish you from other users of the website, this helps us to provide you with a good experience when you use our site(s). It also allows us to monitor and improve the services we offer via the website. For more information, please read our Cookie Policy.

WHAT WE DO WITH YOUR DATA

Any data collected is done so in order to provide you with the best possible service and experience. We will use data submitted to us via website forms or email to respond to your enquiry. Data collected using cookies on this website is covered in our Cookie Policy.

Specifically, data may be used by us for internal record keeping, improvement of our services; or for market research purposes. Such information may be used to customise certain elements of our site so that we can provide you with a more tailored service.

SECURITY

Data security is primary importance to us. We store all personal data securely and in accordance with the principles of the new GDPR laws. Your data will not be shared with third parties unless the law requires it.

LINKS TO OTHER WEBSITES

We may provide links to other websites. We have no control over these other websites and are in no way responsible for their content. This policy does not extend to your use of other websites and you are advised to read the privacy policy or statement of other websites before using them. 

WHERE WE STORE YOUR PERSONAL DATA

Tekne are based in the UK, and the data that we collect from will, where possible, be stored and processed in the European Economic Area (EEA). In the event that this information is transferred to, and stored at, a destination outside the European Economic Area (EEA) we will take all steps reasonably necessary to ensure that your data is treated securely. By submitting your personal data, you agree to this transfer, storing or processing.

ACCESS TO YOUR INFORMATION

In line with GDPR rules, you have the right to ask for a copy of any personal data held by us (where such data is held). You also have the right to request corrections of any errors in that data, or for all personal data held to be deleted. To make a request such as those listed above with regards to your data, please contact us. If you wish to delete your personal data, we will handle your request within 28 days.

CHANGES TO PRIVACY POLICY

We reserve the right to change this policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the policy on your first use of the Website following such alterations.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@tekne.co.uk.

Thanks for reading, it’s always important to know how your data is used and how you can manage it.